Month: December 2018

In the hospitality industry, regardless of your price and how many stars your business has to make a positive impression on customers. Part of hospitality business management is training your staff to carry out those special touches that make staying in your venue feel unique.

Match tone to atmosphere

Standards of service have gotten a lot more casual, but different environments still have different expectations. In resort management, if you have a fancy and expensive spa at the heart of the guest experience, you will want a mix of restful and respectful. On the other hand a western style ranch is going to encourage a more open attitude, so make sure staff doesn’t forget their bright and friendly smiles and -Y’alls-

Think responsive and customized

The best thing you can do for guests is remember their individual preferences. Your secret weapon is your hospitality database, tracking their names, likes and dislikes, as well as how frequently they stay with your establishment. If you’re part of a larger chain, you can even find out where else they’ve stayed. After all, nothing beats a -Welcome back!- to remind guests they should stay with you often, and you’ll blow visitors away when you remember little things like their desire for extra towels.

Friendly, always, for everyone

From concierge to maid to dishwasher in your hotel kitchen, every single member of your staff is in customer service. Pay a little extra and keep staff morale high, it’ll show up in a can’t be faked attitude towards guests that will also make it easy to attract the best possible workers. This is particularly important in a seasonal business, for example if you do ski resort management you want staff coming back year after year for seamless service and a great presentation with no fumbling around.

Signature touches

A special brand of chocolate on the pillow sounds clich, but guests appreciate the better-than-home touches and these sorts of freebies also become souvenirs. Do not overlook the value of branded goods, as some hotels have such a cachet that guests have to be prevented from leaving with towels or outright stealing silverware. You can deal with guest wishes to take the atmosphere with them by offering the fixtures for sale, but before you get to do things like licence your own line of bed sheets, you first need to enhance your hospitality brand.

Thus, whether it’s DIY fresh waffles as part of the breakfast buffet or a fancy way of folding napkins, making your venue unique is another important aspect of hospitality business management. If it’s a business with a long standing history or a chain, you may have established traditions, but if not, you will really want to put effort into developing some. Combined with personalized service it’s the best way to keep guests coming back year after year, whether corporate or pleasure travellers.

Visit Canadian Tourism College for more information on improving your skills including enrolling in hospitality management school.

Article Source: http://ezinearticles.com/?Hospitality-Business-Management:-Special-Touches-For-Best-Service&id=8071067.

There are around thousands of business born, still if we see then we will find out that most of the business go under few short years. The business field gets more and more competitive and business manager or owner has to be very skillful to keep the business process and their enterprise afloat. For getting the success in Business there are many such cardinal areas that as a manager, one should overlook. There are many such skills that are required in the company has of surviving and progressing. These skills form the core of what business managers should know. To utilize these key management skills will go a long way to determine the successful career in business. The Management of Cash Flow: There is the great percentage of business that has failed as they do not generate cash or they do not manage their funds wisely. It is the easy way to see cash as an integral part of business especially for starters. To discuss on cash flow, firstly, we should know what exactly cash flow is. In layman language, cash flow is the movement, availability or otherwise of physical currency in out or within the company or business enterprise for various business purpose. The importance of cash flow can be illustrated with the example of small firm that forms reasonable revenue. After the salary payments and expenses of company owners decide to invest the greater part of the cash in the company profits in purchasing any equipments or anything that is relevant to the infrastructure of the company. Management of Personnel: Getting the workforce to perform the maximum is the most daunting task. As the manager comes to discover how varied and irregular the work of is our workers are. The work will be determine the personalities of people and will work closely with all the available emotional buttons on them. Emotions can also affect the people that include fear, geed, love, sex and anger. There are the things that are required to trigger your people the most and also to act accordingly. Managing persons means to take a lifelong commitment and to study personalities and thus gently prodding people in their strong areas. Management of Time: There are so many things that are written and have been said on this issue. In our modern sophisticated world, technology and fast living it becomes more difficult to manage our time effectively. There are many experts who bid to showcase their superior knowledge to proceed and elaborate and are also having complicated solutions on time management problems. Implementing on time management advice there leads one deeper into time management difficulties. For an entrepreneur, business manager is the best approach of business management. Effective time management can only be done with the matter of common sense. Common Sense and time management just needs the following practical suggestion. Daily Planning: One of the basic lesson that we have to learn is the setting of young, professionals and inexperienced entrepreneurs is to plan each day and night before early hours of that particular day. Day planning should be done with the daily planner and also by drawing a line down the middle.

Much of what we are about involves finding ways to reach ALL kids and involve students in the leaning experience. If students are involved and engaged in learning, they wont be as likely to become distracted and create issues in your classroom. The following ideas will help you eliminate monkey business in the classroom and include all your students in the learning process.

1. In addition to lecture, present class information in a variety of ways to include more than just the verbal/linguistic learners.

2. Teach students effective study and review techniques. Model effective study strategies during class study time.

3. Explore ways to include all students in learning by pairing or grouping slower learners and fast burners together or in groups with your average students.

4. Teach and model memory strategies such as mnemonics, memory games, visualizations, and rhyming. Limit rote memory and worksheet activities.

5. Assign fewer worksheets. Make sure that worksheets you do use employ appropriate font sizes and include adequate white space.

6. Encourage the use of gel pens or color markers on assignments and in notebooks.

7. Consider all learning styles when planning whole class presentations. Look for ways to help students challenge themselves without losing those who are less capable.

8. Use size 14 pt. fonts, minimum, on all handouts and provide enough white space for comfortable reading. Use at least a 24 pt. font on your overheads so that students can see clearly from anywhere in the classroom.

9. Only use the textbook publishers version of unit tests after proofreading to see whether youve covered all that material. Prepare your tests BEFORE developing your lesson plans. Never use last years version of a test without matching it up to this years lesson plan first.

10. Give students many opportunities to move. Incorporate structured movement activities in your lessons and have students practice getting back to their seats efficiently.

11. Move students who have trouble up front to more effectively monitor their progress. Take the time to notice each student in the classroom throughout the lesson.

12. Do not embarrass students by using their poor work or disorganized materials as an example for the rest of the class. Also, remember that praising some students in front of everyone can be embarrassing. Be tactful when dealing with these issues.

If you do all these things, you will minimize monkey business in the classroom and students will reach higher behavioral and academic standards.

EIL MT Written test Results 2013 cut off Marks, Engineers India Limited Management Trainee Exam 2013 answer key paper solution 20Th Oct 2013

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